Shipping & Returns

Due to COVID-19 and current safety measures in place to protect our employees, orders may experience delays. Please know we are striving to ship all orders as quickly and safely as possible.

Far Bank ships to all US and Canada addresses. Orders are shipped Monday through Friday, excluding major US holidays. Orders ship via FedEx, with the exception of PO Box orders and APO/FPO orders, which ship via USPS Priority. We will send you an email confirmation with the tracking number upon shipment.

Ground orders are generally shipped within 2 business days after the order is placed. Express 2 Day or Next Day orders placed before 1PM Pacific Time (PT) on business days will ship same day. 2 Day and Next Day orders placed after that time will ship the next business day. Saturday delivery is not available.

Free Ground shipping only applies to US addresses in the lower 48. All Alaska and Hawaii orders must ship via 2 Day or Next Day. PO Box orders and APO/FPO orders will ship via USPS Priority. We do not offer expedited shipping for USPS orders.

If you have any questions about your order, please use our Contact Us form.

 

SHIPPING RATES FOR US DESTINATIONS

 

Ship Method Order Value Rate
Standard Ground (4-7 business days) Up to $50 $5
Standard Ground (4-7 business days) $50.01 and over FREE
2 Day Delivery (2 business days) Any Value $15
Next Day Delivery (1 business day) Any Value $25
APO/FPO/PO Box Any Value $10

 

SHIPPING RATE FOR CANADA DESTINATIONS

 

Ship Method Order Value Rate
International Ground Up to $100 USD $20
International Ground $100.01 to $200 USD $30
International Ground $200 USD and up $40

Shipping charges to Canada include shipping and duties.

 

OTHER INTERNATIONAL DESTINATIONS

 

If you are interested in purchasing Far Bank products and live outside the US or Canada, please check our Dealer Locator for a retailer near you.

Returns Policy

Due to COVID-19 and current safety measures in place to protect our employees, orders may experience delays. We are striving to ship all orders as quickly and safely as possible. Our returns center is also experiencing delays at this time. We kindly ask you please give all warehouse processing additional time to complete your request.

Any item purchased on the farbank.com website, excluding eGift CARDS, may be returned unused up to 90 days from the date of purchase. Far Bank Enterprises does not refund eGIFT CARDS except where required by state law.

If you purchased the item at one of our authorized dealers, please contact that dealer to process the return.

To process a return for an item that was purchased on farbank.com, please use our Contact Us form or call us at 800-533-3004 (7:00AM - 4:00PM PST). Include a description of the problem and reference your order number in the email or have it ready when you call. We will initiate the return in our system and send you a return authorization number. Please write this number on the outside of the package you are returning. Remember to include original packaging, tags and paperwork in the return shipment.

IF A PURCHASE WAS DAMAGED DURING SHIPMENT

If a shipment arrives at your door with apparent shipping damage, please refuse the delivery. If you have already accepted delivery and then find shipping damage, please use our Contact Us form or call us at 800-533-3004 (7:00AM - 4:00PM PST). We will initiate a return in our system and send you a return authorization number. Please mark this number on the outside of the package you are returning. Remember to include original paperwork, tags and packing receipts in the return shipment.