You can reach our customer service team by submitting the form below or by calling us at 800-533-3004.

Our regular business hours are Mon – Fri, 8am – 4pm PST. Our typical response time is 1-2 business days.

Need to register your new rod or reel or submit a repair?

For questions about our repair process, please visit our Repair FAQ page.

Up-to-date information about repairs pricing can be found on our Repairs Pricing page.

Our warranty and repair policies are available on our Warranty Policy page.

To register your product, start a repair, or for more repairs information, please visit the Far Bank Repair Center page.

Questions about our Pro Program?

Questions about our pro program, including eligibility and how to apply can be found on our Pro Landing Page.

Questions for Fly Water Travel?

For destination travel and all questions related to Fly Water Travel, please visit the Fly Water Travel Contact Us page.

For all other frequenty asked questions, please visit our Frequently Asked Questions page.

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