Our Warranty Policies

Sage Rod & Reel Warranty

Every new Sage rod, blank, and Sage series reel purchased through an authorized dealer is covered by our original owner warranty against defects in materials and workmanship.

This warranty is limited to repair and replacement of the rod, blank, or reel and does not cover direct, indirect, consequential, incidental, or any other type of damage resulting from the use of the product. This warranty does not cover misuse, neglect, normal wear, fire, theft, missing/lost rod sections, intentional breakage, modification or customization of the finished rod, or damage during the assembly of a blank into a finished rod by a non-Far Bank custom rod-builder. Warranty coverage on rods built from Sage blanks is limited to the blank only and does not extend to any custom work or components added to the blanks. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights, and you may also have other rights that vary from state to state.

Sage reserves the right to determine whether to repair or replace any Sage product covered by this warranty and the right to replace any discontinued models with comparable models when necessary. Colors and components may vary between original and replacement parts.

The original owner warranty against defects in materials and workmanship applies to rods with a serial # beginning with the letter "A" and higher, including all double letters (i.e., AA, AB, and AC). One exception is the rods manufactured with a serial number Q, R, S, or T. These rods carry an unconditional, original owner lifetime warranty.

Should breakage occur outside of warranty coverage (when it's not the result of material defects or workmanship), a repair or replacement can be processed for a fee. Some items are no longer repairable. In these situations, Far Bank will contact you with alternative options once our technicians have completed their inspection of your item.

To invoke this warranty, the original owner must send the entire Sage product, including broken parts or pieces, freight paid and insured to the Bainbridge Island address provided during the online repair process.

For more information, see our Repair FAQ and Repair Pricing pages. See bottom section of this page for general information on Warranty v. Repair determination factors.

HOW DO I GET MY SAGE PRODUCT REPAIRED?

Click this link to start the process: ONLINE REPAIR FORM.

Redington Rod & Reel Warranty

Every new Redington rod purchased through an authorized retailer, except the Crosswater Series and the Minnow and Topo Combos, is covered by our original owner warranty against defects in materials and workmanship. The Crosswater, Minnow, and Topo are covered by a one-year warranty against defects in materials and workmanship and must include a dated proof of purchase.

This warranty is limited to the replacement of the rod or reel only. It does not cover direct, indirect, consequential, incidental, or any other type of damage resulting from the use of the product. This warranty does not cover misuse, neglect, normal wear, fire, theft, missing/lost rod sections, intentional damage, or modification or customization of a finished rod. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights, and you may also have other rights that vary from state to state.

Redington reserves the right to determine whether to replace any Redington product covered by this warranty and the right to replace any discontinued models with newer ones when necessary. Colors and components may vary between original and replacement parts.

Should breakage occur outside of warranty coverage (when it's not the result of material defects or workmanship), a replacement can be processed for a fee. Some items are no longer repairable. In these situations, Far Bank will contact you with alternative options once our technicians have completed their inspection of your item. For non-warranty tip breakage, Redington may offer a rod tip-only purchase, pending availability. Similarly, spare tips for most Redington rods are available for purchase directly from the Redington website here and can be procured at any time by the consumer regardless of need.

To invoke this warranty, the original owner must send the entire Redington product, including broken parts or pieces, freight paid and insured to the Bainbridge Island address provided during the online repair process.

For more information, see our Repair FAQ and Repair Pricing pages. See bottom section of this page for general information on Warranty v. Repair determination factors.

HOW DO I GET MY REDINGTON PRODUCT REPAIRED?

Click this link to start the process: ONLINE REPAIR FORM.

Redington Wader & Boot Warranty

Our waders and wading boots are covered by a one-year limited warranty against defects in materials and workmanship. This warranty does not cover misuse, neglect, normal wear, fire, theft, loss, or intentional damage. Our policy covers full replacement, and not repair, of qualifying products. Any claim against this warranty must include a dated proof of purchase that does not exceed 365 days from the original purchase date. 

If your waders or boots fail due to defects in materials or workmanship within the first 60 days, they will be replaced or refunded at no cost. After the first 60 days and within the first 365 days of ownership, a nominal $50 processing fee will cover the cost of replacing any waders or boots that fail due to defects in materials or workmanship.

In order to invoke this warranty, the original owner must:

  1. Send the entire Redington product, freight paid and insured, to the address listed below.
  2. Include a note with your name, address, phone number, and email. 
  3. Include a dated proof of purchase of the product being sent in for warranty assessment that identifies purchase was made within the last 365 days.
  4. For your records, save the shipment tracking number for the product you send into us.
Redington Warranty Dept.
ATTN: Waders Team
8500 NE Day Road 
Bainbridge Island, WA 98110

Once received, we will inspect your product and will contact you with replacement options. All products must be washed and dried prior to sending back to Redington. If your waders or boots fail for reasons that are not due to material and workmanship, your product will be returned to you at no fee. Redington reserves the right to replace any discontinued models with newer models when necessary.

Warranty vs. Repair Determination

Every Sage or Redington product that comes into our repair facility on Bainbridge Island, WA is objectively analyzed and assessed by a highly trained repair technician, and often by more than one professional. These technicians take several factors into account when determining whether a product will be repaired/replaced for free under our Lifetime Warranty or whether a repair fee will be assessed. They are expertly trained to identify and diagnose damages and discern whether a product failure was due to a defect in materials or workmanship, and thus falling under warranty, or whether a breakage was caused by other factors not related to our manufacturing processes. Our rigorous Quality Assurance standards are established to eliminate any substandard rod from leaving our production facilities, however, in the rare event that it does happen, the training and objectivity of our repair technicians will allow them to spot these issues and support our customers under warranty when necessary.